All Responding with Respect (RWR) programs apply the 4R Model © for safe and supportive communication.
Responding with Respect™ (RWR)
Creating a psychologically healthy and safe workplace
All RWR workshops apply the 4R Action Toolkit™, which equips participants to recognize and respond to an employee or a coworker when they notice a behaviour change. These workshops use a trauma-informed approach to ensure participants develop safe and supportive communication skills. Bringing the managers and essential employee workshops to your organization establishes a shared knowledge and language as you strive to build a culture of psychological health and safety.
RWR Workplace Mental Health Skills for Managers
One in three Canadians experience a mental health or substance use disorder in their lifetime, while others will encounter challenges that don’t meet a diagnosed illness threshold. Both these realities can affect an employee’s well-being and impact their performance. In this workshop, managers, and supervisors build on their knowledge and skills and learn how to support an employee struggling with a mental health challenge or a situation affecting their mental health. A variety of activities and discussion opportunities, and relevant case scenarios maximize engagement.
Managers will learn how to:
- Build Mental Health knowledge
- Navigate the language of stigma
- Use the 4R Action Toolkit™ for effective results
- Identify practices for cultivating approachable leadership
- Review the Duty to Inquire and Accommodations
- Identify the application of 4Rs in urgent situations
- Recognize healthy boundaries
Length: 7-hour workshop (3 consecutive days for virtual delivery: 2.5-hour sessions first two days: 2-hour session on 3rd day) a 4-hour version is also available
Maximum number of participants: 15 virtually – 24 in-person
RWR Workplace Mental Health Skills for Employees
Evidence-based research indicates early intervention can mitigate the impact of mental illness or mental health challenges. Employees are often the first to notice a change in a coworker’s behaviour but lack the skills to speak with them about their observations and concerns. Employees will learn how to engage their coworkers in a respectful conversation to bring awareness of the change, using safe and supportive communication skills.
Employees will learn how to:
- Build Mental Health Knowledge
- Navigate the language of stigma
- Understand the Mental Health Continuum
- Be aware of the impacts of Mental Health
- Use the 4R Action Toolkit™ to develop skills to talk with coworkers
- Increase awareness of self-care for mental health
Length: 4-hour workshop (virtual delivery: 2 consecutive days; 2-hour session each day)
Maximum number of participants: 15 virtually – 24 in-person
RWR On the Frontline
Building on the service expertise of your frontline staff and recognizing their role as Brand Ambassadors. In this training, the RWR 4R Model © is applied to the customer/client relationship. Participants will:
- Discover how to create a safe space
- Review common mental illnesses
- Develop Respectful Responding skills
- Challenge myths and stigma
- Apply new knowledge to custom case studies
- Learn the Mental Health Continuum
- Explore self-awareness
Length: 4-hour workshop (virtual delivery: 2 consecutive days; 2-hour session each day)
Maximum number of participants: 15 virtually – 24 in-person
RWR On the Frontline – Help & Hope
This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.
Length: 7-hour workshop (virtual delivery: 3 consecutive days; 2.5-hour sessions first two days: 2-hour session on 3rd day)
Maximum number of participants: 15 virtually – 24 in-person
To learn more about bringing Responding With Respect training to your community or workplace, please contact us at 778-986-2524 or courses.vf@cmha.bc.ca.
© 2023 by Canadian Mental Health Association, Vancouver-Fraser Branch.