All Responding with Respect (RWR) programs apply the 4R Model © for safe and supportive communication
RWR Essentials for All Employees
Early recognition and intervention can mitigate the negative impacts of a mental health problem; employees are usually the first to notice a change in a colleague’s behavior but often don’t have the knowledge and skills to address it. Using the RWR 4R Model ©, participants will:
- Challenge myths and stigma
- Develop Respectful Responding skills
- Learn the Mental Health Continuum
- Apply new knowledge to custom case studies
- Review common mental illnesses
- Explore self awareness
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RWR Workplace Mental Health Skills for Managers
Creating a mentally healthy and safe workplace
Responding with Respect: Workplace Mental Health Skills for Managers is a highly effective workshop designed to reduce the negative impact of mental health problems in the workplace. One in three Canadians will experience a mental health or substance use disorder in their lifetime,1 while others will experience challenges that don’t meet the threshold for a diagnosed illness. Both these realities can impact an employee’s wellness and performance. This workshop has been designed specifically for managers and supervisors to build on their knowledge and skills to support an employee when they are struggling with what may be a mental health challenge, or with a situation that is affecting their mental health. You don’t need to become a mental health expert to support your teams. This skill-building workshop is highly interactive, focusing on how to have a respectful conversation using the 4R Action Toolkit® and includes relevant case scenarios, and a variety of activities and discussions to ensure engagement.
RWR On the Frontline – Basic
Building on the service expertise of your front line staff and recognizing their role as Brand Ambassadors. In this training the RWR 4R Model © is applied to the customer/client relationship. Participants will:
- Discover how to create a safe space
- Review common mental illnesses
- Develop Respectful Responding skills
- Challenge myths and stigma
- Apply new knowledge to custom case studies
- Learn the Mental Health Continuum
- Explore self-awareness
RWR On the Frontline – Help & Hope
This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.
To learn more about bringing Responding With Respect training to your community or workplace, please contact Tara Sudbury at 236-317-3349 or courses.vf@cmha.bc.ca.
© 2020 by Canadian Mental Health Association, Vancouver-Fraser Branch.