All Responding with Respect (RWR) programs apply the 4R Model © for safe and supportive communication
RWR Essentials for All Employees
Early recognition and intervention can mitigate the negative impacts of a mental health problem; employees are usually the first to notice a change in a colleague’s behavior but often don’t have the knowledge and skills to address it. Using the RWR 4R Model ©, participants will:
- Challenge myths and stigma
- Develop Respectful Responding skills
- Learn the Mental Health Continuum
- Apply new knowledge to custom case studies
- Review common mental illnesses
- Explore self awareness
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RWR Essentials for Managers
The Managers version includes Essentials for Employees and takes a deeper dive into the Response Module to include:
- Your management approach applied to mental health in the workplace
- Understanding the full cycle of accommodations
- Building confidence around mental health discussions
- Practicing with increasingly complex custom case studies
RWR On the Front Line – Level 1
Building on the service expertise of your front line staff and recognizing their role as Brand Ambassadors. In this training the RWR 4R Model © is applied to the customer/client relationship. Participants will:
- Discover how to create a safe space
- Review common mental illnesses
- Develop Respectful Responding skills
- Challenge myths and stigma
- Apply new knowledge to custom case studies
- Learn the Mental Health Continuum
- Explore self-awareness
RWR On the Front Line – Level 2
This training includes the RWR On the Front Line content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex studies.
To learn more about bringing Responding With Respect training to your community or workplace, please contact Tara Sudbury at 236-317-3349 or courses.vf@cmha.bc.ca.
© 2018 by Canadian Mental Health Association, Vancouver-Fraser Branch.