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CMHA Vancouver-Fraser

Responding with Respect Programs

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All Responding with Respect (RWR) programs apply the 4R Model © for safe and supportive communication

RWR Essentials for All Employees

Evidence-based research indicates early intervention can mitigate the impact of mental illness or mental health challenges.  Employees are often the first to notice a change in a coworker’s behaviour but lack the skills to speak with them about their observations and concerns. Employees will learn how to engage their coworkers in a respectful conversation to bring awareness of the change, using safe and supportive communication skills.

Employees will learn how to:

  • Build Mental Health Knowledge
  • Navigate the language of stigma
  • Understand the Mental Health Continuum
  • Be aware of the impacts of Mental Health
  • Use the 4R Action Toolkit™ to develop skills to talk with coworkers
  • Increase awareness of self-care for mental health

RWR Workplace Mental Health Skills for Managers

Creating a mentally healthy and safe workplace

Responding with Respect: Workplace Mental Health Skills for Managers is a highly effective workshop designed to reduce the negative impact of mental health problems in the workplace. One in three Canadians will experience a mental health or substance use disorder in their lifetime,1 while others will experience challenges that don’t meet the threshold for a diagnosed illness. Both these realities can impact an employee’s wellness and performance. This workshop has been designed specifically for managers and supervisors to build on their knowledge and skills to support an employee when they are struggling with what may be a mental health challenge, or with a situation that is affecting their mental health. You don’t need to become a mental health expert to support your teams. This skill-building workshop is highly interactive, focusing on how to have a respectful conversation using the 4R Action Toolkit® and includes relevant case scenarios, and a variety of activities and discussions to ensure engagement.

Managers will learn how to:

  • Build Mental Health knowledge
  • Navigate the language of stigma
  • Use the 4R Action Toolkit™ for effective results
  • Identify practices for cultivating approachable leadership
  • Review the Duty to Inquire and Accommodations
  • Identify the application of 4Rs in urgent situations
  • Recognize healthy boundaries

RWR On the Frontline – Basic

Building on the service expertise of your front line staff and recognizing their role as Brand Ambassadors. In this training the RWR 4R Model © is applied to the customer/client relationship. Participants will:

  • Discover how to create a safe space
  • Review common mental illnesses
  • Develop Respectful Responding skills
  • Challenge myths and stigma
  • Apply new knowledge to custom case studies
  • Learn the Mental Health Continuum
  • Explore self-awareness

RWR On the Frontline – Help & Hope

This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.

To learn more about bringing Responding With Respect training to your community or workplace, please contact Tara Sudbury at 236-317-3349 or courses.vf@cmha.bc.ca.

© 2020 by Canadian Mental Health Association, Vancouver-Fraser Branch.