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Responding with Respect Programs

All Responding with Respect (RWR) programs apply the 4R Model © for safe and supportive communication.

Responding with Respect™ (RWR)

Creating a psychologically healthy and safe workplace

All RWR workshops apply the 4R Action Toolkit™, which equips participants to recognize and respond to an employee or a coworker when they notice a behaviour change. These workshops use a  trauma-informed approach to ensure participants develop safe and supportive communication skills.  Bringing the managers and essential employee workshops to your organization establishes a  shared knowledge and language as you strive to build a culture of psychological health and safety.

RWR Workplace Mental Health Skills for Managers

One in three Canadians experience a mental health or substance use disorder in their lifetime, while others will encounter challenges that don’t meet a diagnosed illness threshold. Both these realities can affect an employee’s well-being and impact their performance.  In this workshop, managers, and supervisors build on their knowledge and skills and learn how to support an employee struggling with a mental health challenge or a situation affecting their mental health.  A  variety of activities and discussion opportunities, and relevant case scenarios maximize engagement.

Managers will learn how to:

  • Build Mental Health knowledge
  • Navigate the language of stigma
  • Use the 4R Action Toolkit™ for effective results
  • Identify practices for cultivating approachable leadership
  • Review the Duty to Inquire and Accommodations
  • Identify the application of 4Rs in urgent situations
  • Recognize healthy boundaries

Length:  7-hour workshop (3 consecutive days for virtual delivery: 2.5-hour sessions first two days: 2-hour session on 3rd day) a 4-hour version is also available

Maximum number of participants: 15 virtually – 24 in-person

RWR Workplace Mental Health Skills for Employees

Evidence-based research indicates early intervention can mitigate the impact of mental illness or mental health challengesEmployees are often the first to notice a change in a coworker’s behaviour but lack the skills to speak with them about their observations and concerns. Employees will learn how to engage their coworkers in a respectful conversation to bring awareness of the change, using safe and supportive communication skills.

Employees will learn how to:

  • Build Mental Health Knowledge
  • Navigate the language of stigma
  • Understand the Mental Health Continuum
  • Be aware of the impacts of Mental Health
  • Use the 4R Action Toolkit™ to develop skills to talk with coworkers
  • Increase awareness of self-care for mental health

Length:  4-hour workshop (virtual delivery: 2 consecutive days;  2-hour session each day)

Maximum number of participants: 15 virtually – 24 in-person

RWR On the Frontline

Building on the service expertise of your frontline staff and recognizing their role as Brand Ambassadors. In this training, the RWR 4R Model © is applied to the customer/client relationship. Participants will:

  • Discover how to create a safe space
  • Review common mental illnesses
  • Develop Respectful Responding skills
  • Challenge myths and stigma
  • Apply new knowledge to custom case studies
  • Learn the Mental Health Continuum
  • Explore self-awareness

Length:  4-hour workshop (virtual delivery: 2 consecutive days;  2-hour session each day)

Maximum number of participants: 15 virtually – 24 in-person

RWR On the Frontline – Help & Hope

This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.

This training includes the RWR On the Front Line – Basic content and takes a deeper dive into mental health problems and their associated behaviours. Participants practice with custom, complex case studies.

Length:  7-hour workshop (virtual delivery: 3 consecutive days; 2.5-hour sessions first two days: 2-hour session on 3rd day)

Maximum number of participants: 15 virtually – 24 in-person

To learn more about bringing Responding With Respect training to your community or workplace, please contact us at 778-986-2524 or courses.vf@cmha.bc.ca. Or, leave us a message by submitting the form below.

Contact Us to Learn More!

If you are interested in our education programs and workshops, please connect with us! We will be happy to find the best program to fit your needs.

Which program(s) would you like to learn more about?

© 2023 by Canadian Mental Health Association, Vancouver-Fraser Branch.

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