1. Improve organizational health to ensure stable services that support innovation.
…by building stronger relationships between key groups within the organization, particularly the Staff and Board, to better understand the role each group plays within the organization.
…by focusing our communications activities in ways that result in more engaged stakeholders.
…by enhancing and supporting strong collaborations within our CMHA family.
2. Build a diverse and stable funding base that supports collaboration, innovation and service.
…by establishing one self-sustaining social enterprise that will provide employment, training, and support.
…by focusing strategic fund development efforts on our major gift donors, monthly donors, and planned giving program.
3. Live out our commitment to service, respect, and accountability.
…by attracting, embracing, and integrating a diverse group of seniors into all aspects of our organization.
…by fully integrating clients and their families in decision-making in organization policy, program, research and evaluation.
4. Continue to build innovation, collaboration, and accountability.
…by working with consumers and stakeholders to identify gaps in services for underserved communities.
…by mobilizing our strengths to develop strategic partnerships, enhance current programming and create new programs for underserved communities.
…by establishing an evaluation system that is consistent and integrated into all programs, a system that ensures staff, consumer, and stakeholder feedback is represented.